# Hub Feedback

I'd like to add a mailto link in an email template, but Hub doesn't seem to allow this. 

It would be great to have a test-automation button at the stage level: click it once, and it runs every automated task in that stage back-to-back (e.g., every 10 seconds), so you can test the full stage without triggering each task manually.

Feature request -

When a startup submits a pitch deck using my embedded Decile form at https://alphaket.decilehub.com/submit_your_company, I don't receive an alert. I just discovered one was in my deal workflow that was submitted on June 9th. 

Am I missing something? Can an email or some other alert be generated, to let me know a new deck has been submitted for review?

We should tag or otherwise make contacts filterable by their newsletter subscription status. Sometimes I send something out via the newsletter tool, but knowing which contacts are unsubscribed would enable me to follow up with important contacts manually.

Tried to find this guy on linkedin, but couldn't :)

With AI nowadays we can create and deploy more product than we can reasonably test and validate. So testing falls to users — and when it does, people often give up on a product instead of coming back to it. I'm flagging this because I think what you've built is good enough to be worth getting right.

Decile group's offering is frankly fantastic — a quick fund setup, a subfund with a licensed GP, and a first-class accelerator program. Product strategy is important, and it should be tied to GTM, branding and operations. That's exactly why the rough edges stand out: there are too many domain names. What's on FI vs decilehub.com vs mybrand.decilehub.com vs Slack — and who to go to for what — is quite confusing.

The standard response to this is more documentation, or a better AI chatbot to route the user. I think that just compounds the problem — you're adding surface to manage surface. The real solution is to refactor: simplify and consolidate the product surface a user needs to interact with.

A couple of directions I'd suggest:

To be clear, this is meant as the opposite of a complaint. The product is strong enough that a little tightening will take it from good to great.

Newsletter editing:

The tools and formatting options when editing a newsletter don't freeze/float as the draft scrolls. So, while I am okay with hotkeys for most of the formatting, something like linking is odd because:
Cmd+K opens a text box for url and text to display but one must scroll all the way up to fill it and save.
Cmd+K ideally puts focus in the text box so even blindly, I can assume that what I am typing is going into the link text not overwriting something in the middle of my newsletter and I can't find out where.

Again, the entire text editing tools should simply float rather than scroll with text.

Connector field bug:
See screenshot attached. None of the connectors is real. It looks like there may be 2 or more connectors already in my pipeline and somehow the field is populated with a mish-mash of 2 first names.

This has led to one awkward conversation where I asked for an introduction and my LP said they had no clue who that person was.

Please provide API end points to upload and download images for people, organizations.

Deal Memo exporting:
I don't expect any founder would be happy if we share their docs and links as attachments to our deal memo. On the other hand if we have an ability as a fund manager to carve out a folder or a section where we upload our analysis (sensitivity analysis, reports, charts) and that is what we can select/unselect, that would be more relevant. Esp in deal share, the recipient is interested in our analysis, not the docs submitted by the company.

Deal Memo Export:
When I export a memo and I want to share it, I get the options to de/select what I want to share. I unselected 'ratings' bit it still appears.

 I need ratings in the people directory tied to the person object so at a glance I know which pipelines they're in and how we have rated them

I'd like to be able to search my directory by City. So if I am going to a city I can see who in my directory is based there and reach out to them. 

It would be great if there were a dashboard where I can quickly see the most active People in my decile hub account.  I'm confident that there are many who I've added to my fundraising pipeline that I forgot to add to my contact list in Wix for my newsletter distribution.  I'd love the ability to see a ranked list of people by number of touch points (emails, views of data room material, likes on LinkedIn).

Is it possible to reduce the number of colors in Decile Hub? The sheer number of colors is very overwhelming. The purple is also very strong in a lot of places.  

Can we please get a "What to call him" field in pipeline?  

For example, half the men in Pakistan have first name Mohammad.  You call them by their middle name since if you just say "Mohammad" half the men in the room think you are talking to them.  But you don't want to get rid of the information about their full name for formal stuff like the PACT.

So we should have a "Familiar Name" or somethign similar to use as the greeting in emails, etc.

Hey team,

Quick feedback on bulk email sending. We're on dedicated SendGrid infrastructure via Decile, and a recent send to ~11k recipients took 11 hours. That's roughly 1,000/hour, which effectively caps us at one send per day to the full database.

A few issues:

1. SendGrid's v3 mail/send endpoint has no meaningful infrastructure rate limit — it supports up to 10,000 requests/second. The throttle is being imposed by Decile, not by SendGrid.

2. Our domain (teamignite.ventures) is fully warmed: SPF/DKIM/DMARC passing, 10/10 mail-tester score. Deliverability protection isn't the constraint either.

3. Practically, this means we can't run a normal LP and founder comms cadence. If I send a fund update in the morning, anything else that day queues into tomorrow. For a firm running active LP outreach plus a 16k-member newsletter community, that's a real operational drag.

What we need:
- A configurable send-rate setting (emails/hour) we can dial up on dedicated infrastructure, or
- A meaningfully higher default throughput for customers on dedicated SendGrid

Ideally 11k clears in under an hour, not 11.

Happy to jump on a call if useful.

Can you please decide whether the system uses pipelines or funnels and have it use just one of them?  Right now the use of pipeline in some places and funnels in others is confusing.  Or if there is a difference between a pipeline and a funnel please explain it and make it clear.

Hi Decile team — quick product/API request.

I uploaded a call transcript through POST /api/v1/files, but it appears as a generic file in Decile Files / Unfiled rather than as an attachment on the relevant person or pipeline prospect.

Use case: attach a transcript, diligence note, or meeting document directly to an investor prospect/person record, so it appears inside that record’s entry.

I tried passing likely association fields such as person_id, pipeline_prospect_id, pipeline_id, and attachable_type/attachable_id, but the file remained unassociated.

Is there currently an API-supported way to attach an uploaded file to a person or pipeline prospect? If not, could this be added to the API/MCP roadmap?

Hi team,

I wanted to share a feature request based on how we manage relationships and communications in our fundraising pipeline.

Core need:
We often work with multiple stakeholders tied to a single “primary” contact, and need a structured way to ensure consistent communication across that group.

Current gap:
Right now, there’s no clean way to associate additional contacts with a primary contact such that they are automatically included in outbound communication. This creates manual overhead and increases the risk of missing key stakeholders.

Why this matters:
Fundraising and deal workflows are rarely one-to-one. They’re multi-threaded across assistants, partners, and internal stakeholders. This feature would better reflect real-world communication patterns and reduce friction in managing those relationships.

Curious if this is already on your roadmap or if there are recommended workarounds today.

Thanks,

Brian

Email Template Feature Request:  Provide variable for {contact.first_name}.
There are frequently times where I'd like to send a casual email to my LPs. The template {first_name} variable ends up producing text like "Dear STRATATRUST_23423, ". It would be really helpful to be able to address the primary contact directly, by first name.

Hello, 
Probably it is on the development team’s radar already, but in the AI Deck Builder it would be great to have a function to automatically create a ready to use PPT or PDF doc. 
Thanks,
Lorenzo 

It would be very nice if DecileHub supported having two browser tabs/windows in same pipeline with different filters.

I work with two 4K monitors.  I want to keep two (maybe more!) DecileHub tabs open at once.  For example, one at the pipeline working through my tasks for today and one that I can use to search for someone and update or send an email, etc. when someone messages me on WhatsApp or sends me an email.

I cannot do that right now because when I search for someone in the second tab my filter in the first tab also changes.

Hi, I would like to know whether decile supports these features,,,Two Facto Authentication for accessing a data room,Role based permisions,Disale Downloads/print,  bulk download, Exportable Audit log, Access expiry, Dynamic watermarking

I'm impersonating an LP on Decile Pro, and I'd like to suggest that a list of fund documents be displayed under the My Fund summary.  The folders shown should be organized just like I have them in my VDR to make it easy to find documents on fund financials, portfolio companies, tax, etc.  When I click on My Fund, I see there is a news section.  How do I update this as a fund manager?  How do I update the events section?  In addition to the Increase Commitment button, it would be great to have a button to allow LPs to share my fund with their friends in one click.

Need verified emails for data rooms
If they enter an email in the database they're good to go
If not in the database, then verify it via email first
shy-sworn-overhang@duck.com

When you see that red trashcan next to the paperclip you assume it will delete the attachment.  Instead it deletes the entire template with no warning, no confirmation, etc.  

I think this is poor design.

People directory doesn't save the last searched like pipelines, it should

I think the prospect right info blade should have the pipeline stage drop down selector, I often have to filter by the prospect 1st to change their stage and take action, but I should be able to do this from the prospect info blade on the right

I would like to be able to output the tree-structured directory of a dataroom to my files.  This would be useful for reviewing and indexing the dataroom.